Tools used: Markdown, VS Code, Oxygen This project involved updating a documentation set for developers who want to develop interactive online classroom apps using the provided SDK. The documentation set consists of release notes, quickstart guides, feature guides, API reference, etc. In addition to …

Tools used: Ixiasoft CCMS, Snagit, Microsoft PowerPoint A technical writing project for a human resource solution involved creating a new administrator guide consisting of over 30 topics. In addition to updating the documentation with the new features and changes for the following release, I also …